GetTicketBySlug gets individual ticket by its slug.

GetTicketResponsesByTicketID gets all of the responses for a ticket by its ticket id.

GetTicketsByUsername gets tickets associated with the username variable sent in.

InsertNewTicket endpoint parses the data from the user and inserts the new ticket in the database.

InsertNewTicketInDB only uses database functions and inserts the new ticket into the database as well as the first customer message as a ticket_response.

InsertNewTicketResponse endpoint parses the data when responding to a ticket and inserts the new data into the database.

InsertNewTicketResponseInDB inserts a new ticket response into the database based on the userID and ticketID.

NewTicket endpoint rendering page to create a new customer support ticket.

Support endpoint showing the user active and finished tickets in a table.

Ticket endpoint returns the data for the ticket to the user from the ticket slug.

Page struct is used for generic data to be rendered in HTML and should not be used in other structs.

PageData struct is used for the data being rendered and should not be used in other structs.

TicketData struct is used for storing data related to Customer Support Tickets.

TicketPage struct is used for rendering the data for an individual ticket with a ticket and all of its responses.