pkg.gl

Categorygithub.com/askasoft/pangosdkfdkfreshservice

package

1.0.26

Repository: https://github.com/askasoft/pango.git

Documentation: pkg.go.dev

# Functions

GetAgentTicketURL

GetAgentTicketURL return a permlink for agent ticket URL.

GetHelpdeskAttachmentURL

GetHelpdeskAttachmentURL return a permlink for helpdesk attachment/avator URL.

GetSolutionArticleURL

GetSolutionArticleURL return a permlink for solution article URL.

NewAttachment

No description provided by the author

ParseAgentScoreboardLevel

No description provided by the author

ParseArticleStatus

No description provided by the author

ParseArticleType

No description provided by the author

ParseConversationSource

No description provided by the author

ParseDate

No description provided by the author

ParseFolderVisibility

No description provided by the author

ParseTicketPriority

No description provided by the author

ParseTicketSource

No description provided by the author

ParseTicketStatus

No description provided by the author

ParseTime

No description provided by the author

ParseTimeSpent

No description provided by the author

ToJSON

No description provided by the author

ToJSONIndent

No description provided by the author

# Constants

AgentActiveALL

No description provided by the author

AgentActiveFalse

No description provided by the author

AgentActiveTrue

No description provided by the author

AgentGroupUnassignedFor12h

No description provided by the author

AgentGroupUnassignedFor1d

No description provided by the author

AgentGroupUnassignedFor1h

No description provided by the author

AgentGroupUnassignedFor2d

No description provided by the author

AgentGroupUnassignedFor2h

No description provided by the author

AgentGroupUnassignedFor30m

No description provided by the author

AgentGroupUnassignedFor3d

No description provided by the author

AgentGroupUnassignedFor4h

No description provided by the author

AgentGroupUnassignedFor8h

No description provided by the author

AgentScoreboardLevelBeginner

No description provided by the author

AgentScoreboardLevelExpert

No description provided by the author

AgentScoreboardLevelGuru

No description provided by the author

AgentScoreboardLevelIntermediate

No description provided by the author

AgentScoreboardLevelMaster

No description provided by the author

AgentScoreboardLevelProfessional

No description provided by the author

AgentStateFulltime

No description provided by the author

AgentStateOccasional

No description provided by the author

ApprovalStatusApproved

No description provided by the author

ApprovalStatusCanceled

No description provided by the author

ApprovalStatusRejected

No description provided by the author

ApprovalStatusRequested

No description provided by the author

ApprovalTypeAnyone

No description provided by the author

ApprovalTypeEveryone

No description provided by the author

ApprovalTypeMajority

No description provided by the author

ApprovalTypeResponder

No description provided by the author

ArticleStatusDraft

No description provided by the author

ArticleStatusPublished

No description provided by the author

ArticleTypePermanent

No description provided by the author

ArticleTypeWorkaround

No description provided by the author

ConversationSourceEmail

No description provided by the author

ConversationSourceFeedback

No description provided by the author

ConversationSourceForm

No description provided by the author

ConversationSourceForwardedEmail

No description provided by the author

ConversationSourceMeta

No description provided by the author

ConversationSourceNote

No description provided by the author

ConversationSourceStatus

No description provided by the author

FolderVisibilityAgentGroups

No description provided by the author

FolderVisibilityAgents

No description provided by the author

FolderVisibilityAllUsers

No description provided by the author

FolderVisibilityContactGroups

No description provided by the author

FolderVisibilityDepartments

No description provided by the author

FolderVisibilityLoggedInUsers

No description provided by the author

OrderAsc

No description provided by the author

OrderDesc

No description provided by the author

RequesterGroupTypeManual

No description provided by the author

RequesterGroupTypeRuleBased

No description provided by the author

TicketFilterDeleted

No description provided by the author

TicketFilterNewAndMyOpen

No description provided by the author

TicketFilterSpam

No description provided by the author

TicketFilterWatching

No description provided by the author

TicketIncludeAssets

old documented.

TicketIncludeChange

old documented.

TicketIncludeConversations

old documented.

TicketIncludeOffboardingContext

No description provided by the author

TicketIncludeOnboardingContext

No description provided by the author

TicketIncludeProblem

old documented.

TicketIncludeRelatedTickets

old documented.

TicketIncludeRequestedFor

No description provided by the author

TicketIncludeRequester

No description provided by the author

TicketIncludeStats

No description provided by the author

TicketPriorityHigh

No description provided by the author

TicketPriorityLow

No description provided by the author

TicketPriorityMedium

No description provided by the author

TicketPriorityUrgent

No description provided by the author

TicketSourceAWSCloudwatch

No description provided by the author

TicketSourceChat

No description provided by the author

TicketSourceEmail

No description provided by the author

TicketSourceFeedbackWidget

No description provided by the author

TicketSourcePagerduty

No description provided by the author

TicketSourcePhone

No description provided by the author

TicketSourcePortal

No description provided by the author

TicketSourceSlack

No description provided by the author

TicketSourceWalkup

No description provided by the author

TicketSourceYammer

No description provided by the author

TicketStatusClosed

No description provided by the author

TicketStatusOpen

No description provided by the author

TicketStatusPending

No description provided by the author

TicketStatusResolved

No description provided by the author

TicketTypeIncident

No description provided by the author

TicketTypeServiceRequest

No description provided by the author

# Structs

Actor

No description provided by the author

Agent

No description provided by the author

AgentField

No description provided by the author

AgentGroup

No description provided by the author

AgentRole

No description provided by the author

Approval

No description provided by the author

ApprovalInfo

No description provided by the author

ApprovalSetting

No description provided by the author

Article

No description provided by the author

ArticleInfo

No description provided by the author

AssignRole

No description provided by the author

# Type aliases

AgentActive

No description provided by the author

AgentGroupUnassignedFor

No description provided by the author

AgentScoreboardLevel

No description provided by the author

AgentState

No description provided by the author

ApprovalStatus

No description provided by the author

ApprovalType

No description provided by the author

ArticleStatus

No description provided by the author

ArticleType

No description provided by the author

Attachment

No description provided by the author

Attachments

No description provided by the author

ConversationSource

No description provided by the author

Date

No description provided by the author

File

No description provided by the author

Files

No description provided by the author

FolderVisibility

No description provided by the author

Freshservice

No description provided by the author

ListAgentGroupsOption

No description provided by the author

ListAgentRolesOption

No description provided by the author

ListCategoriesOption

PerPage: 1 ~ 100, default: 30.

ListConversationsOption

PerPage: 1 ~ 100, default: 30.

ListOption

No description provided by the author

ListRequesterGroupMembersOption

No description provided by the author

ListRequesterGroupsOption

No description provided by the author

ListTimeEntriesOption

PerPage: 1 ~ 100, default: 30.

OrderType

No description provided by the author

PageOption

No description provided by the author

RequesterGroupType

No description provided by the author

TicketFilter

No description provided by the author

TicketPriority

No description provided by the author

TicketSource

No description provided by the author

TicketStatus

No description provided by the author

Time

No description provided by the author

TimeSpent

No description provided by the author

Values

No description provided by the author

WithFiles

No description provided by the author