GetAgentTicketURL return a permlink for agent ticket URL.

GetHelpdeskAttachmentURL return a permlink for helpdesk attachment/avator URL.

GetSolutionArticleURL return a permlink for solution article URL.

JobStatusInProgress = "IN PROGRESS".

Will return the company's id and name.

Will return up to 10 conversations sorted by "created_at" in ascending order.

Will return the ticket description and description_text.

Will return the requester's email, id, mobile, name, and phone.

Will return the ticket's closed_at, resolved_at and first_responded_at time.

PerPage: 1 ~ 100, default: 30.

PerPage: 1 ~ 100, default: 30.

PerPage: 1 ~ 100, default: 30.

PerPage: 1 ~ 100, default: 30.